美容师实用销售话术大全!Beautician practical sales of Daquan!
话术:说话的战术与艺术,用最准确最精练的话来回答拒绝,达成销售的一种行销方式。
Words: The tactics and art of speaking, using the most accurate and refined words to answer rejections and achieve a marketing method of sales.
作为一名新手美容师除了向前辈学习手法外,还得学习一套和顾客打交道的口才,顾名思义就是销售话术,懂得了解顾客需求,并及时为她们服务,这样你才能推销产品。
As a novice beautician, in addition to learning how to learn from the older generation, you have to learn a set of eloquence to deal with customers. As the name suggests, it is to sell words, understand the needs of customers, and serve them in time so that you can promote products.
以下提供最实用的美容师销售话术大全,新手美容师上路值得一看。
The following is the most practical beautician sales manuscript, the novice beautician on the road is worth a look.
1.我不会听你推销产品?
1. I won't listen to you selling products?
销售话术:姐,我不是在做销售,我是向你讲授护肤美容知识,正确的护理方式。我希望通过沟通,交流,引导你一种好的生活方式。从这个意义上讲,姐,我希望您把我当做您的私人美容顾问,而不是一个普遍销售人员。我的手机24小时开通,号码多少,希望能在您的容颜美丽上帮到您。
Sales speech: Sister, I am not doing sales, I am teaching you the knowledge of skin care and beauty, the correct way of care. I hope to guide you through a good lifestyle. In this sense, sister, I hope you treat me as your private beauty consultant, not a general salesperson. My mobile phone is open 24 hours a day, the number is too much, I hope to help you in your beauty.
2.我没有时间,很忙?
2. I don't have time, very busy?
销售话术:太好了!我喜欢跟忙的人合作。她们往往很有能力,当然知道如何有效利用我们的时间,姐,现在如果不注重肌肤的保养,一心做事业,将来在这方面可能会花更多时间。另外,不规律的生活,过度拼博会导致皮肤黑黄、衰老、色斑,如果不及时使用有效的产品,导致皮肤问题的严重后果。强女人也要有好的身体,好的面子。如果你同意,我会合理帮你安排时间。通过预约,让您花最少的时间来呵护您的肌肤,好吗?
Sales speech: Great! I like to work with busy people. They are often very capable. Of course, they know how to use our time effectively. Sister, if you don't pay attention to the maintenance of your skin, you will be able to spend more time in this area. In addition, irregular life, excessive spelling will lead to skin black and yellow, aging, pigmentation, if not timely use of effective products, leading to serious consequences of skin problems. Strong women must have a good body and a good face. If you agree, I will help you arrange the time. By making an appointment, you will spend the least amount of time to care for your skin, ok?
3.美容都是骗人的,就是让人掏钱?
3. Beauty is a lie, is it making people save money?
销售话术:不知道您有没有做过美容,也不知道您对美容理解,美容是一种美化修饰,美容是一种生活品味。姐你说为什么要化妆,化妆是一种社会礼仪,对同事朋友一种尊敬。同样,你可能受报纸媒体的说法引导,但你要知道这些新闻很喜欢夸大事实真相,甚至有的时候都会凭空捏造,无中生有。如北京纸包子事件,看新闻,要有自己观点,不要被人左右,最简单的事情,香港明星哪个不美容,很多都出书,美容大王的书全国最畅销。姐,就像饿了要吃东西,汽车需要保养,皮肤也需要营养,吃东西。如果真是骗人,那不是中国第一大骗,有几千万女性在做美容呀。
Sales speech: I don't know if you have done beauty or know your beauty, beauty is a landscaping, beauty is a taste of life. Sister, you said why you want to make up, makeup is a kind of social etiquette, a respect for colleagues and friends. Similarly, you may be guided by the newspaper media, but you should know that these news are very like to exaggerate the truth, and sometimes even fabricated from nothing, out of nothing. For example, the Beijing paper bun incident, to watch the news, to have their own views, not to be around, the simplest thing, Hong Kong star which is not beauty, many books, the beauty of the king's book is the best in the country. Sister, just like being hungry to eat, the car needs maintenance, the skin needs nutrition and eating. If it is really a lie, it is not China’s biggest lie, and tens of millions of women are doing beauty.
4.我今天还有事,就做一个免费的吧?
4. I still have something to do today, just do a free one?
销售话术:姐,做一次看不出效果,现在只是最普通最基础的护理,免费护理只是滋养一下。您皮肤的基底很好,但是您看您的脸上还有些粉刺,要想清除面部缺陷,必须多做几持续次治疗。女人需要自己爱自己,自己给加码,自己可不能给自己免费。另外,姐,只有缴钱,才能成为我们真正顾客,美容师才能尽心,她们也靠业绩来生活,也挺难做的,您说是吗?
Sales speech: Sister, do not see the effect once, now is the most common and basic care, free care is just nourishing. The base of your skin is very good, but you still have some acne on your face. To remove facial defects, you must do more treatments. Women need to love themselves and overweight themselves, and they can't give themselves free. In addition, sister, only paying money, can become our real customers, beauticians can do their best, they also rely on performance to live, it is very difficult to do, you say yes?
5.我没有钱?
5. I don't have money?
销售话术:我能够理解你的感觉,特别是有关钱的情况,我发现我们基本保养护理每天花不到一包零品的价钱(10元/天,每年就3650元),女人不能为钱而活,要为美丽而活。钱是创造财富,更要创造价值,要不然,可是钱在银行,人在天堂。
Sales speech: I can understand your feelings, especially with regard to the money. I found that our basic maintenance care costs less than one pack per day (10 yuan / day, 3650 yuan per year), women can not make money To live, to live for beauty. Money is to create wealth, but to create value, otherwise, money is in the bank, people are in heaven.
6.今天没带钱,以后再说吧?
6. Didn't bring money today, let's talk about it later?
销售话术:带不带钱没有关系,我只是告诉您今天是我们的优惠日,全国统一的促销活动,另外还赠送您美容卡。介绍产品只是我们的一项工作,我只是给您一点建议,反正过了这个村就没有这个店了。您能缴定金吗?你有卡吗?附近有银行,我们也可去您家里。今天才优惠,才能省钱,您能省XX钱(帮算帐),放在银行能有这么多的利息吗?反正您一定会做美容,就应该行动,我知道,这点钱对您这样的人来说小意思的。
Selling words: It doesn't matter if you don't bring money. I just tell you that today is our special day, the national unified promotion, and also give you a beauty card. Introducing the product is just one of our work. I just give you some advice. Anyway, after this village, there is no such store. Can you pay the deposit? Do you have a card? There is a bank nearby, we can also go to your home. Only when you get a discount today, can you save money, can you save XX money (help accounting), can you have so much interest in the bank? Anyway, you will be doing beauty, you should act, I know, this money is for you. The person is small.
7.有没有效果
7. Is there any effect?
销售话术:姐我保证一定有效,还有你要配合,按我们教拟订放法肯定有效,没有效我们就不会介绍给你,再说我们还希望你用以后给我们介绍更多的朋友呢,一分耕耘一分收获,何况生意不是一次两次,要做信用,我如果真的推销,大可以介绍贵的 产品给你,现介绍的产品完全能解决好你的问题,而且价格也不贵,我们有信息难道你没有信心吗。
Sales speech: Sister I promise to be effective, and you have to cooperate. According to our teaching, we will definitely be effective. If it is not effective, we will not introduce it to you. Besides, we hope that you will introduce more friends to us later. If you don't work twice, you have to do credit twice. If you really sell it, you can introduce your product to you. The products introduced can solve your problem completely, and the price is not good. Expensive, we have information, do you have no confidence?
8、我现在皮肤好不需要
8, I don't need good skin now.
销售话术:正因为你皮肤好,才需要保养,等到你皮肤有问题才做就难了,对,你皮肤真的不错,但随着季节气候的变化,你的肤质也会变化,所以象你有气质的女士更注意保养,你的肤质真的很细腻,光滑但有细纹,30岁钱皮肤是父母给的,30岁后的皮肤才是自己的,所以你一定要乘自己年轻的时候保养。
Selling words: Just because your skin is good, you need maintenance. It is difficult to wait until your skin has problems. Yes, your skin is really good, but as the seasonal climate changes, your skin will change, so your skin will change. Like your temperament lady pays more attention to maintenance, your skin is really delicate, smooth but fine lines, 30-year-old skin is given by parents, the skin after 30 years old is their own, so you must take your own Maintenance when young.
9、我现在在家里自己做
9, I am doing it at home now.
销售话术:这说明你有美容的需求和意识,可是在家自己做还达不到专业的美容院效果,在我们这里有专业的合格的美容师和美提师,配合着专业手法和仪器做,按标准治疗方案给你做,效果是你在家里自己做没法比的,在我们这办卡的同时,我们在教会你在家做的一套手法,结合起来不是更好吗。
Sales speech: This shows that you have the beauty needs and awareness, but at home you can't reach the professional beauty salon effect. We have professional qualified beauticians and beauty experts, and cooperate with professional techniques and instruments. According to the standard treatment plan, the effect is that you can't do it at home. When we do the card, we are teaching you a set of techniques at home. Isn't it better to combine them?
10、我是使用世界知名品牌我才不信你们?
10. I am using "world famous brand", I don't believe you?
销售话术:太好了,你使用的是国际流行的大品牌,我也听说过这种产品,确实不错,这是我特别要找你的理由,因为一种产品如果使用久后会出现饱和现象,就像我们经常吃东西一样,有时我们还要换个口味,调整饮食结构,可能会更科学,全面。山上的吃习惯了我们可以改吃海里的,我们芳享姿城品牌是目前最新科技的结晶是最先进的生化护肤品,您可以给自己一个尝试的机会,因为有一句:适合自己才是最好的。
Sales speech: Great, you are using a big international brand, I have heard of this product, it is really good, this is the reason I especially want to find you, because a product will appear if it is used for a long time. Saturated, just like we often eat, sometimes we have to change the taste, adjust the diet structure, may be more scientific and comprehensive. The eating habits on the mountain can be changed to eat in the sea. We are the most advanced biochemical skin care products. You can give yourself a chance to try, because there is one sentence: it is the most suitable for yourself. Ok.
11、我用过好多都没有效果?
11, I have used a lot of no effect?
销售话术:姐,您的产品只是随意用了几下,护理也不坚持做,这是不科学也不合理。吃药治病也有个过程,不间断,才能药到病除。那样治标不治本。这是一个普遍规律和科学常识,是不以人意志转移。姐,您只有坚持才能出效果,坚持能才能出奇迹,如果没有效果我们就不可能给您做售后服务了,您说呢?
Selling words: Sister, your product is just used a few times, and the care does not insist on doing it. This is unscientific and unreasonable. There is also a process of taking medicine to treat diseases, and it is possible to remove the medicine until it is sick. Then the palliative is not a cure. This is a universal law and scientific common sense, and it is not transferred by human will. Sister, you can only make an effect if you insist on it. If you can't do it, if you don't have the effect, we can't give you after-sales service. What do you say?
12、产品怎么样,我从来没听说过?
12. How about the product, I have never heard of it?
销售话术:姐,您是一个很严谨,理性的人,我说什么也没有用,您只有亲自体验以后才知道,事实胜于雄辩,谁说了都不算,皮肤自己说了才说了算。你看这本时尚杂志,我芳享姿城品牌在世界有40多年历史,发展势头迅猛,销往全球80多个国际,有上亿的消费者。培根曾经说过,存在就是合理。自已自信,自信的女人最美丽,我对我们芳享姿城的产品超级自信,相信一定能帮到您。
Sales speech: Sister, you are a very rigorous and rational person. I don’t think anything is useful. You only know it after you experience it. The facts speak louder than words. Whoever says it doesn’t count, the skin says it before you say it. Count. You see this fashion magazine, I have enjoyed more than 40 years of history in the world, and the development momentum is rapid, and it is sold to more than 80 international companies and hundreds of millions of consumers. Bacon once said that existence is reasonable. Self-confident, confident woman is the most beautiful, I am super confident in our products, I believe that I can help you.
13、开张卡,但我每天抽不出时间护理?
13. Open a card, but I can't take time to care every day?
销售话术:我们不是让您天天来,一个月抽出四次就可以了,并且时间由您随意安排。办了卡以后您就有属于您自己的美容师了,她唯一的工作就是提醒您按时来做美容,定期给您的皮肤做护理以及讲解护理皮肤的知识,到时候您不来她都要叫您来呢(口气要坚定,不能用中性语言),再说时间是海绵里的水只要挤就会有啊。您再忙也可以挤出一点时间的啊,美丽需要时间呵护。
Selling Words: We are not letting you come every day, you can take out four times a month, and the time is free to arrange. After you have done the card, you have your own beautician. Her only job is to remind you to do beauty on time, to regularly give care to your skin and to explain the skin care. When you don’t come, she will call You come here (the tone should be firm, you can't use neutral language), and the time is that the water in the sponge will be squeezed. If you are busy, you can squeeze out a little time. Beauty takes time to care.
14、我的皮肤是遗传的
14, my skin is hereditary
销售话术:没错,先天条件固然重要,但后天又不注意保养,调节岂不更糟,难道遗传就让它留在脸上不治疗,那会越来越严重的,我不敢说根治,但至少可以说淡化,看不出来,难道你愿意让斑一直留在你脸上吗?
Sales speech: Yes, congenital conditions are important, but the day after tomorrow does not pay attention to maintenance, regulation is not worse, is it genetic to leave it on the face without treatment, it will become more and more serious, I dare not say cure But at least it can be said to fade, can't see it, are you willing to let the spot remain on your face?
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